Managed a diversified team with a focused approach
Retail outlet planning in achieving assigned targets
Ensured the timely execution of all trade grievances
Developed an atmosphere which is fit for healthy business relations with all distributors and trade
Ensured continues addition of retail outlets by identifying untapped areas to get maximum contribution from the market in a healthy and competitive environment.
Generated creative ways to create awareness amongst the masses
Had a close watch on competitors’ activities and report them
Assured adherence to company/divisional policies, plans and strategies to achieve company/divisional goals
Contributed in achieving team objectives through team work
Franchise Management
Timely and effective communication of targets and its monitoring/reporting
Regular market visits to gather insights and competitor information etc.
Route planning and target setting for RSOs
Profitability monitoring and staffing at Franchise end
Staff motivation and training sessions
Ongoing improvement of trends (minimum balance retailers, servicing at retail level for FS and GSM)
Retail footprint expansion to increase availability of products and services
Channel investment monitoring
Ensuring and improving quality of sales
Worked on other projects assigned by line with the aim to constantly improve Sales & Distribution

Implemented all aspects of an organization\'s training programs, policies, and objectives to develop and maintain an effective workforce
Collaborated with functional management teams to assess training and development needs as well as to gauge the effectiveness of established programs
Developed strategic plans to implement an efficient/responsive training services and relevant programs
Reviews new training techniques and suggests enhancements to existing training programs.
Supervised relationship with vendors to ensure outside training programs are effective and provide a good return on investment.
Lead or contribute to a succession planning process.
Managed departmental function within a broader corporate function
Developed major goals to support broad functional objectives
Approved policies developed within various sub-functions and departments

Entrusted by the company, an additional charge of MAILSI territory was given for the period of four months.
Managed a diversified team with a focused approach.
Retail outlet planning in achieving assigned targets.
Ensured the timely execution of all trade grievances.
Developed an atmosphere which is fit for healthy business relations with all distributors and trade.
Ensured continues addition of retail outlets by identifying untapped areas to get maximum contribution from the market in a healthy and competitive environment.
Generated creative ways to create awareness amongst the masses.
Had a close watch on competitors activities and report them.
Assured adherence to company/divisional policies, plans and strategies to achieve company / divisional goals.
Contributed in achieving team objectives through team work.
Performed with excellence and achieved 17% growth in Primary Recharge in the very first month, 100% growth in SME accounts, more than 150% growth in MNP & PP sales.

Responsible for Monitoring & controlling performance of overall MNP process
Prepare short and long term development of the MNP Sales and meeting MNP port in targets.
Training of franchise staff on MNP matters and providing updated product information/ development.
Visit franchises, retail market, corporate offices regularly and conduct joint visits with RSM & RD.
Plan & execute activities.
Suggest changes in the market related policies, procedures, trade commission structures etc.
Ensure that all Franchises end up hiring one dedicated resource for MNP.
Develop some loyalty plans for MNP ported in customers, keeping an eye on their usage pattern and ensuring that these customers continue using Telenor services.
To come up with creative ways to create awareness amongst the masses.
Responsible for all technical aspects of MNP.
To have a close watch on competitors activities and report them.
A strict adherence to company/divisional policies, plans and strategies to achieve company / divisional goals.
Contributing to manage team objectives through team work.
Participating in all team meetings and team building/Motivational exercises on daily / weekly / monthly basis.

Served Telenor Pakistan as Sales & Customer Service Centre Officer since August 2005, doing all the tasks efficiently given by the Asst. Manager WIC Multan.
Awarded as a best in Customer Dealing & Customer care.
Satisfied the customers by providing them Product knowledge, services and gaining their confidence.
Selected as a Coordinator for MNP, Apart from customer services.